All work
Multi-modal data → insight
JoblogicCustomer Data Analysis Platform
Unstructured, multi-modal comms turned into clustered insight at scale.
- Role
- AI Engineer — design & build
- Year
- 2025
- Access
- Private — walkthrough on request
- Embeddings
- Clustering
- Transcription
- LLM analysis
What I built
A Databricks pipeline that processes customer communication archives through transcription, embeddings, clustering, and LLM analysis. It groups related conversations and turns representative samples into structured insight for automation planning.
My role
I designed and built the data pipeline end to end as an AI Engineer at Joblogic.
Shown at a conceptual level — no proprietary architecture or detail.
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